Helpful Tips for the Car Owner
Read your owner’s manual
- Learn about your vehicle’s systems, dash lights, and components
- Follow the manufacturer’s recommended service schedules
- Keep a log of all repairs and services.
Inspect your car frequently – CHECK FOR:
- Unusual sounds, odors, drips, leaks, smoke, warning dash
lights, and gauge readings.
- Changes in acceleration, engine performance, gas mileage,
and fluid levels.
- Worn tires, belts, and hoses.
- Problems in handling, braking, steering, vibrations.
- Note when the problem occurs.
- Is it constant or intermittent?
- Is it when the vehicle is cold or when the engine has
- At all speeds? Only under acceleration? During braking?
When transmission is shifting?
- When did the problem first start?
When at a repair facility:
- Be prepared to describe the symptoms.
- Carry a written list of the symptoms.
- Resist the temptation to suggest a specific course of action.
Just as you would with a doctor, tell us where it hurts and how
long it’s been that way, but let the technician diagnose and
recommend the course of action.
- Ask as many questions as you need to understand the issue.
- Don’t rush the technician to make a quick diagnosis.